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Privacy Policy

Effective Date: August 31, 2026 Last Updated: September 9, 2026



Roza Publishing ("Roza Publishing," "we," "us," or "our") respects your privacy and is committed to handling Personal Data responsibly.



This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process Personal Data when you visit our website, purchase digital or physical products, create an account, communicate with us, subscribe to communications, or otherwise interact with our services.



Privacy laws use terms such as "personal information," "personal data," and similar expressions. In this Policy, Personal Data refers generally to information relating to an identified or identifiable individual.



Where applicable, Roza Publishing acts as the controller, business, organization, data fiduciary, personal information processor, or equivalent party responsible for determining how and why Personal Data is processed through our Store.



Nothing in this Policy limits any privacy or data-protection right that cannot lawfully be excluded or restricted under applicable law.



1. Personal Data We Collect

We may collect Personal Data reasonably relevant to operating our Store, fulfilling purchases, communicating with customers, protecting our business, understanding Store performance, and complying with applicable law.



1.1 Information You Provide

Depending on how you interact with us, this may include:

  • Account Information: Account credentials and account preferences.

  • Communications: Information you provide through support requests, privacy requests, inquiries, feedback, or other correspondence.

  • Contact Information: Name, email address, telephone number, billing address, and shipping address where applicable.

  • Marketing Preferences: Newsletter subscriptions, communication preferences, and consent or opt-out choices.

  • Order Information: Products purchased, order numbers, transaction history, delivery information, refund or return information, and related records.

  • Payment-Related Information: Transaction and billing information associated with a purchase. Payment credentials are processed through third-party payment providers such as Stripe or PayPal. Roza Publishing does not intentionally retain full payment-card numbers in its own business records.

1.2 Information Collected Automatically

When you use the Store, our website technologies or service providers may automatically collect information such as:

  • browser and device information;

  • cookie or similar technology identifiers;

  • IP address and approximate location derived from technical information;

  • pages or products viewed;

  • referring and exit information;

  • shopping-cart and checkout interactions;

  • technical logs and timestamps; and

  • website performance, session, and usage information.

1.3 Google Analytics

We use Google Analytics to understand how visitors use the Store and to measure website traffic, engagement, performance, and customer journeys.

Depending on our configuration and your consent choices, Google Analytics may process information such as:

  • approximate geographic location;

  • browser and device information;

  • page and website interactions;

  • session and usage statistics; and

  • identifiers used to distinguish users or sessions.

Google Analytics may use first-party cookies and similar technologies for measurement purposes.

We do not intentionally send information such as your name, email address, or full payment-card information to Google Analytics.



1.4 Information From Service Providers

We may receive information from service providers involved in functions such as payment processing, hosting, fraud prevention, order fulfillment, communications, analytics, or other Store operations.



2. How and Why We Use Personal Data

We may process Personal Data to:

  • administer accounts;

  • communicate about purchases, services, inquiries, refunds, returns, or support;

  • comply with accounting, tax, regulatory, court, and other legal obligations;

  • deliver digital products;

  • detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions;

  • establish, exercise, or defend legal rights;

  • fulfill and administer orders;

  • improve Store functionality, accessibility, performance, and customer experience;

  • maintain appropriate business and transaction records;

  • measure Store traffic, engagement, and performance;

  • operate and administer our Store;

  • process payments and refunds;

  • provide newsletters, release announcements, and other optional marketing communications;

  • ship and fulfill physical products where offered; and

  • respond to privacy and data-protection requests.

Where applicable law requires a specific legal basis for processing, we may rely on:

  • Consent: Where you consent to a particular activity, including certain marketing or optional tracking technologies.

  • Contract: Where processing is necessary to enter into or perform a purchase or other agreement with you.

  • Legal Obligation: Where processing is necessary to comply with applicable law or lawful requirements.

  • Legitimate Interests or Equivalent Lawful Grounds: Where permitted, for purposes such as operating and protecting the Store, preventing fraud, maintaining appropriate records, understanding Store performance, improving services, and protecting legal rights.

Where processing depends on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not affect processing that was lawful before withdrawal or processing supported by another lawful basis.



3. Cookies and Similar Technologies

The Store may use cookies and similar technologies.



3.1 Necessary Technologies

Certain technologies may be necessary to:

  • authenticate users;

  • maintain shopping carts;

  • operate checkout;

  • remember essential preferences;

  • prevent fraud or abuse; and

  • maintain website functionality and security.

Because these technologies are required for core Store functionality, disabling them may prevent parts of the Store from operating correctly.



3.2 Google Analytics and Optional Analytics

We use Google Analytics to measure and understand how visitors interact with the Store.



Google Analytics may use first-party cookies and similar technologies to distinguish users or sessions and measure interactions with our website.



Where applicable law requires consent before analytics cookies or similar optional technologies are activated, we will use available consent controls to obtain and communicate applicable choices.



Where available, visitors may decline or withdraw consent for optional analytics technologies through the cookie or privacy controls presented through the Store.



Google independently operates and maintains the Google Analytics service and processes information in accordance with its applicable terms, policies, settings, and legal obligations.



3.3 Future Advertising Technologies

If we introduce advertising pixels, behavioural advertising, remarketing, cross-context behavioural advertising, or similar technologies, we will provide any additional notice, consent mechanism, or opt-out right required by applicable law.



4. Marketing Communications

We may send newsletters, product announcements, promotional communications, or other marketing where you have subscribed, consented, or another lawful basis permits us to do so.



You may unsubscribe from promotional emails using the unsubscribe mechanism included in the communication or by contacting us.



Transactional, security, customer-service, legal, account, and order-related communications are not marketing communications and may still be sent where appropriate.



5. Service Providers and Disclosure of Personal Data

We do not rent Personal Data or sell Personal Data for monetary consideration.



We may disclose Personal Data where reasonably necessary to operate the Store, fulfill transactions, obtain professional services, protect legal rights, or comply with applicable law.



Recipients may include:

  • Analytics Providers: Including Google Analytics for website measurement and performance analysis.

  • Email and Communications Providers: Including services used to operate business communications.

  • Fulfillment and Delivery Providers: Where physical products are printed, fulfilled, or shipped.

  • Hosting and Ecommerce Infrastructure Providers: Including SiteGround, which provides infrastructure and services used to host and operate the Store.

  • Payment Processors: Including Stripe, PayPal, or other payment options made available through the Store.

  • Professional Advisers: Such as accountants, legal advisers, tax professionals, insurers, or other professional service providers where appropriate.

  • Authorities or Legal Recipients: Where disclosure is required by law or reasonably necessary to establish, exercise, or defend legal rights.

  • Business Successors: If all or part of Roza Publishing is reorganized, transferred, sold, or succeeded by another operator, subject to applicable privacy requirements.

Third-party providers operate their own technologies, infrastructure, systems, policies, and security practices. They are responsible for their own processing activities, systems, and legal obligations to the extent applicable to them.



Roza Publishing is responsible for its own collection, use, disclosure, retention, instructions, configurations, and other processing of Personal Data to the extent required by applicable law. We do not represent or guarantee that we control the independent operations, infrastructure, security practices, or legal compliance of third-party providers.



Where a provider processes Personal Data on our behalf, its processing may also be governed by contractual terms or data-processing agreements between Roza Publishing and that provider.



If we later engage in an activity that applicable law defines as the "sale," "sharing," targeted advertising, cross-context behavioural advertising, or another specially regulated disclosure of Personal Data, we will provide any notice, consent mechanism, or opt-out right required by applicable law.



6. International Processing and Transfers

Roza Publishing operates from Canada and may serve customers internationally.



Our Store uses service providers that may operate infrastructure, personnel, affiliates, subprocessors, or systems in multiple jurisdictions. As a result, Personal Data may be processed, stored, accessed, or transferred outside your province, state, territory, or country of residence.



Providers used by the Store may include Google Analytics, Google Workspace, PayPal, SiteGround, Stripe, and their respective authorized service providers or subprocessors.



Each provider is responsible for its own infrastructure, systems, processing practices, and legal obligations to the extent applicable to that provider.



Where Roza Publishing itself is legally required to implement or rely upon a particular safeguard for an international transfer under our control, we will use an applicable lawful mechanism. Depending on the jurisdiction, such mechanisms may include contractual protections, recognized adequacy arrangements, consent where legally appropriate, or another transfer mechanism permitted by applicable law.



Additional disclosures or consent may be provided where required for a particular jurisdiction or processing activity.



7. Data Retention

Roza Publishing retains Personal Data for as long as reasonably necessary for the purposes for which we use it and as required or permitted by applicable law.



Retention may depend on factors including:

  • accounting and tax requirements;

  • active account status;

  • contractual obligations;

  • fraud and security concerns;

  • legal limitation periods;

  • order and transaction history;

  • pending complaints, refunds, disputes, or claims; and

  • the purpose for which the information was collected.

Third-party providers may maintain their own retention schedules for Personal Data processed within their independent systems or as otherwise provided under their applicable terms.



When Personal Data retained by Roza Publishing is no longer required, we will delete, anonymize, securely dispose of, or otherwise cease retaining it where required by applicable law.



8. Data Security

Roza Publishing uses reasonable administrative and account-level safeguards appropriate to the Personal Data under our control.



Our Store also relies on security technologies, systems, and infrastructure operated by third-party providers, including our hosting and payment providers. Those providers are responsible for the security measures applicable to infrastructure and systems they operate under their respective agreements and legal obligations.



Roza Publishing does not guarantee the security of third-party infrastructure or represent that any electronic system is completely immune from unauthorized access, loss, misuse, or disruption.



If Roza Publishing becomes aware of a Personal Data breach affecting data for which we have applicable notification obligations, we will assess and respond to the incident as required by applicable law.



9. Sensitive Personal Data

We do not require customers to provide health, biometric, political, religious, sexual, genetic, or similarly sensitive information to complete an ordinary Store purchase unless clearly stated and lawfully required for a particular service.



Depending on products purchased or information voluntarily provided in correspondence, information may nevertheless reveal or suggest interests or characteristics that certain jurisdictions classify as sensitive.



We do not intentionally use purchase or customer-communication information to infer sensitive personal characteristics for targeted advertising.



Please avoid sending sensitive Personal Data through general support or business correspondence unless reasonably necessary for your request.



10. Your Privacy Rights

Privacy rights vary by jurisdiction. Subject to applicable requirements, exceptions, and verification procedures, you may have rights to:

  • Access Personal Data relating to you.

  • Appeal or complain regarding certain privacy decisions or practices.

  • Correct inaccurate or incomplete Personal Data.

  • Delete or erase Personal Data where applicable.

  • Know categories, purposes, sources, or recipients associated with processing.

  • Limit or restrict processing in circumstances provided by law.

  • Object to particular processing.

  • Opt out of certain legally defined sale, sharing, targeted advertising, profiling, or similar processing.

  • Port or receive qualifying Personal Data in a usable format.

  • Request review of certain automated decisions where provided by applicable law.

  • Withdraw consent where processing depends on consent.

We will not unlawfully discriminate against you for exercising an applicable privacy right.



Where permitted by law, an authorized representative may submit a request on your behalf.



We may take reasonable steps to verify your identity before fulfilling a request.



To make a privacy request, contact:

privacy@rozapublishing.co



If a request cannot be fulfilled in whole or in part, we will provide any explanation required by applicable law.



You may also have the right to contact an applicable privacy, data-protection, consumer-protection, or supervisory authority.



11. Automated Processing

Roza Publishing and service providers used by the Store may use automated systems for functions such as:

  • fraud detection;

  • payment processing;

  • security monitoring; and

  • transaction screening.

Such systems may be operated by third-party providers within their own services.



Where applicable law provides rights concerning qualifying automated decisions producing legal or similarly significant effects, those rights remain unaffected.



12. Children's Privacy

The Store is intended for individuals legally permitted to use and purchase from it under our Terms of Service.



We do not knowingly seek to collect Personal Data from children who cannot lawfully consent to the relevant processing.



If we learn that Personal Data has been collected in circumstances requiring parental or guardian authorization that was not obtained, we will take steps required by applicable law with respect to Personal Data under our control.



13. Third-Party Websites and Services

The Store may contain links to or integrations with third-party websites and services.



Third parties operate under their own privacy policies, terms, security practices, and legal obligations. This Privacy Policy does not govern Personal Data that an independent third party collects directly from you for its own purposes.



14. Regional and Additional Privacy Requirements

Privacy and data-protection requirements differ between jurisdictions.



Where applicable law gives you greater protections or additional rights beyond those described in this Policy, those protections remain unaffected.



We may provide additional regional notices, disclosures, consent requests, choices, or privacy terms where required for a particular jurisdiction, product, service, technology, or processing activity.



15. Updates to This Policy

We may update this Privacy Policy to reflect changes in our operations, products, technologies, service providers, or applicable legal requirements.



When we update this Policy, we will revise the Last Updated date above.



Where applicable law requires additional notice or consent for a material change affecting our processing of Personal Data, we will provide it.



16. Contact Us



For privacy questions, complaints, or Personal Data requests:

Privacy: privacy@rozapublishing.co



For customer support and general inquiries:

Customer Support: hi@rrrooozzzaaa.net



For business inquiries:

Business Inquiries: hello@rozapublishing.co



Website: www.rrrooozzzaaa.net



Mailing Address: Roza Publishing 2967 Dundas St. W. #1909 Toronto, ON M6P 1Z2 Canada