Success message
Error message
neutralNotificationMessage
Enter keywords above to find what you need.
Check your spelling or try different wording.
Hi, undefined
Already have an account?
Log In
We will send you an email to reset your password.
You'll receive an email shortly.
Effective Date: September 8, 2026 Last Updated: October 24, 2026
This Payments, Shipping & Returns Policy applies to purchases made from Roza Publishing. Nothing in this Policy excludes, restricts, or modifies any consumer right or remedy that cannot lawfully be excluded, restricted, or modified under applicable law.
Available payment methods are displayed at checkout and may include payment services provided by third parties such as Stripe and PayPal. Available payment methods may vary by customer, location, currency, device, or payment provider.
Payment must be successfully processed before an order is completed or a digital product is delivered.
Unless expressly stated otherwise, prices are displayed and charged in United States dollars (USD).
If your payment account uses another currency, your bank, card issuer, payment provider, or other financial institution may perform a currency conversion or charge foreign transaction, conversion, or similar fees. Such charges are determined by the applicable third party and are not charged or controlled by Roza Publishing.
The price of your order and any taxes, shipping charges, or other amounts collected by Roza Publishing will be displayed before you complete your purchase.
Where an additional charge cannot reasonably be determined in advance, such as certain customs duties or brokerage fees associated with future international physical shipments, it may be payable separately as described in this Policy.
Payments are processed through third-party payment providers. Those providers operate their own payment systems, security measures, terms, privacy practices, and legal obligations.
Roza Publishing is responsible for the amounts it charges and for its own obligations relating to your purchase, but does not control or guarantee the independent systems, processing decisions, availability, or security practices of third-party payment providers.
Unless a product is expressly identified as a physical product, products sold through our Store are delivered digitally.
Digital products are delivered electronically to the email address provided at checkout following successful payment processing. Delivery is generally prompt and typically occurs within five minutes.
Delivery emails may be sent from hi@rrrooozzzaaa.net. If your purchase has not arrived:
Confirm that the email address entered at checkout is correct.
Check your spam, junk, promotions, or filtered email folders.
Contact support@rrrooozzzaaa.net for assistance.
Roza Publishing offers a voluntary 60-day money-back guarantee on all offers. To receive a full refund of the amount paid to Roza Publishing, email refund@rrrooozzzaaa.net within 60 calendar days of purchase and include your order information; no explanation is required, although feedback is appreciated. Once a refund is issued, access to the product and any future updates, including lifetime updates where applicable, is revoked.
We will initiate the refund to your original payment method within 5–10 business days, although your financial institution may take additional time to process it. This guarantee is offered in addition to your mandatory consumer rights, which remain unaffected.
If a digital file is defective, corrupted, inaccessible, or materially different from the product purchased, please contact support@rrrooozzzaaa.net so that we can investigate and provide an appropriate remedy.
Where physical products are offered, available shipping methods, shipping charges, and estimated delivery timeframes will be displayed with the applicable product or during checkout.
Delivery estimates are estimates unless expressly stated otherwise. Actual delivery times may vary according to destination, carrier, fulfillment provider, customs processing, or other circumstances.
Customers are responsible for providing a complete and accurate delivery address at checkout. If you discover an address error, contact support@rrrooozzzaaa.net as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Physical products may be fulfilled or shipped by third-party printing, fulfillment, or delivery providers.
International physical shipments may be subject to customs duties, import taxes, brokerage fees, carrier charges, or similar charges.
Where such charges can be determined and collected by us at checkout, they will be identified accordingly. Other charges imposed by a destination country, customs authority, carrier, or other third party may be payable separately by the customer, except where applicable law requires otherwise.
As our voluntary store policy, damaged, defective, or incorrect physical products should be reported within 60 days of delivery.
Please contact support@rrrooozzzaaa.net with:
your order information;
a description of the issue; and
photographs of the product, packaging, or damage where relevant.
Depending on the circumstances, an appropriate remedy may include replacement, refund, or store credit.
If a physical shipment appears to be lost or substantially delayed, contact support@rrrooozzzaaa.net so that we can investigate the shipment and determine the appropriate next step.
The 60-day reporting period does not exclude, restrict, or shorten any mandatory legal guarantee, conformity right, cancellation right, withdrawal right, refund right, or other consumer remedy available under applicable law.
Physical products are eligible for Roza Publishing’s voluntary 60-day money-back guarantee. Contact refund@rrrooozzzaaa.net within 60 calendar days of purchase for instructions. If the product must be returned, we will provide the applicable return instructions. Please do not send products to our mailing address unless expressly instructed to do so.
Any mandatory return or withdrawal rights provided by applicable law remain unaffected.
Digital orders generally cannot be cancelled after delivery has begun, except where required by applicable law. This does not limit eligibility for Roza Publishing’s voluntary 60-day money-back guarantee.
For physical products, contact support@rrrooozzzaaa.net as soon as possible if you wish to cancel an order. We cannot guarantee cancellation after printing, processing, fulfillment, or shipment has begun.
Any mandatory cancellation or withdrawal rights provided by applicable law remain unaffected.
Refunds issued under our 60-day money-back guarantee will be initiated to the original payment method within 5–10 business days. Refunds required under applicable law will be processed within any legally required timeframe.
After we issue a refund, the time required for the funds to appear may depend on the payment processor, card issuer, bank, or other financial institution.
Support: support@rrrooozzzaaa.net Refund Requests: refund@rrrooozzzaaa.net General Contact: hi@rrrooozzzaaa.net